Supplegen Help/Faqs

Supplegen products are delivered in plain packages and shipped within 14 days at the following rates:

That's fine. Use our Call-back service. Just send us an email with your telephone number and a Customer Representative will ring you back as soon as possible.

Firstly look in our Magazine Section to see if there is a Fact Sheet about the product you are interested in. If not, or you would like more information, please contact us with your enquiry using our Email Enquiry Form and we will reply to you as soon as possible.

Concerned about using a Credit Card on the Internet?

There is no need to be. We only use secure Payment Processors for our card transactions. We do not keep your Card Details on a database. If you are still concerned, you can pay by post with a cheque or Postal Order. Just email us with your telephone number and we will ring you back to take your order over the telephone.

Can I buy Supplegen products at my local Chemist?

If you would like to, please introduce your chemist to our website and ask that they contact us to discuss stocking the Supplegen product range.

Do you want to return an unwanted product?

No problem! As long as the product has not been opened and is in good condition we will arrange a refund or replacement for you. Just post the product to:

Supplegen

PO Box 201

TAVISTOCK
Devon

PL19 1DB

Including the following information: Your name, Your Address, Date of Purchase, Email Contact, Telephone Contact.

Please remember to tell us if you would like a refund, a replacement or an exchange for a different product.

We aim to process all refund and replacement orders within 14 days.

Please note that we do not refund the cost of Postage & Packing.